Privacy Policy

The protection of your privacy is really important to SmartMonie™ a product of Exalt Multipurpose Cooperative Society Limited (collectively, “we,” “us,” or “our”). We are providing this Privacy Policy in order to describe your privacy rights regarding how and when we collect, use, store, disclose and protect your information across all our websites, APIs, applications, email notifications, tools and our other covered services linked to this Policy (collectively, the “Services”), and from our partners and third parties. For example, you send us information when you use our Services on the web, via SMS, or from an application. When using any of our Services you consent to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy. This includes any information you choose to provide that is deemed sensitive under applicable law. When this policy mentions “we,” “us,” or “our” it refers to the controller of your information under this policy. The data controller responsible for your information is Exalt Multipurpose Cooperative Society Limited, with its registered office located at 35 Bazunu Street Warri, Nigeria.

What We Do With Information We Collect

Personal Information

We collect and use your information below to provide, understand and improve our Services, to administer your use of the Services, to respond to all your comments, feedbacks and questions, we use your email address and other contact information to send you information related to our Services and to enable you to enjoy and easily use our services. SmartMonie has implemented and will maintain reasonable security controls to protect the confidentiality, integrity and availability of the PII that we process. “PII”, “Personally Identifiable Information” and “personal data” are all used in this Privacy Policy interchangeably to refer to any data, information, or combination of data and information that is provided by you to SmartMonie, a product of Exalt Multipurpose Cooperative Society Limited., or through your use of our Services, and which relates to an identifiable individual.

SmartMonie will collect the following information about you

Contact or Account Information: To use any of our Services, you will need to create an account. When an Account is created we’ll collect certain PII that can be used to identify you, such as your name, location, email address, phone number, company information (the list is not exhaustive) for example, login verification. If you provide us with your phone number, you agree to receive text messages to that number from us. We may use your contact information to send you information about our Services, to market to you, to help prevent spam, fraud. We could also collect other information about you that is not PII, such as Usage Data (as defined below), and this will only be used as described herein.

Support Information

If you email us to provide feedback or contact us for support, we may keep your message, name and email address, contact information and any other content included in the support request or feedback, in order to respond to your request or to improve our Services.

Cookies

Like many other websites, we use cookies and similar technologies to identify you as a user and to customize and improve our services. A cookie is a small data file that is transferred to your computer or mobile device. We may use both session Cookies and persistent Cookies to identify a user has accessed the site, interacted with our Services. We may also use Cookies to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. However, most web browsers automatically accept cookies, some browsers’ settings can be modified to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, if you don’t accept Cookies, you will not be able to access all portions or features of the Services. Some Services may not function properly if you disable Cookies.